The author is an Executive Coach and a passionate Learning and Development professional with international experience across Africa, Middle-east and Asia. She has worked extensively with senior leaders to help them arrive at their destination of creating influence, impacting culture, and executing strategy. Smriti Goel is passionate about making a difference to the women community.
Sharda Ugra, a sports journalist for over 25 years, is senior editor with ESPNcricinfo, the world’s biggest independent single-sport website and ESPN.in, ESPN’s new multisport website which focuses on sports Indians’ play, watch and follow. She contributes to academic and popular publications and websites around the world, has won awards for sports writing and worked
Viji Venkatesh, Region Head (India & South Asia), The Max Foundation I Managing Trustee – Friends of Max I Trustee – Being Human, The Salman Khan Foundation. Like all young girls who grew up in the 60s I think I too wanted to become an air-hostess. There was such an aura of glamour around those very words and visions
Alakta Kar and Lata Rao are the co-founders of Maatraa Customer Service is a much-hyped phrase which means different things to different people. But when expectations are exceeded, the experience is indubitably sweet. Of course, sometimes, it helps to lower expectations. Sometimes, this is just to account for uncertainty and chance.
